Our Privacy Policy

This privacy policy sets out how “SOS Fitness” uses and protects any information that you give “SOS Fitness” when you use this website.

“SOS Fitness” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“SOS Fitness” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/05/2018.

What we collect

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically contact you via phone, email or mail about new products, special offers or other information which we think you may find interesting using the details you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disabling cookies

Most web browsers allow some control of most cookies through the browser settings. However, disabling cookies may stop you from fully using all our website services. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the All About Cookies website.

We use cookies in these areas of our website:

When you visit this site for the first time a message about cookies appears at the bottom of the screen, If you select ‘Accept’ an acceptance cookie will be stored on your machine. Once the cookie is set, the message will disappear.

accept_cookies If set, it will prevent the cookie message from being displayed 1 year from set/update

Google Analytics cookies

We use Google Analytics to collect information about how visitors use our site, to help us improve the site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on our site.

utmb, utmc Determining visitor session, Contains a unique visitor identifier 30 minutes from set/update
utma Identifying unique visitors, Contains a unique visitor identifier 2 years from set/update
utmz Tracking traffic source and navigation, Contains a unique visitor identifier 6 months from set/update

How to reject or delete Google Analytics cookies.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support(@)sosfitness.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at support(@)sosfitness.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Usage of our site

By accessing this website, the visitor/user agrees to be bound by the following terms and conditions:

Whilst SOS Fitness has taken all reasonable care in the preparation of the contents of this website to ensure the information appearing on it is accurate and up to date, SOS Fitness disclaims (to the extent permitted by law) all statements, express or implied, as to the accuracy of the information contained on this website.

You should take appropriate steps to verify any information upon which you wish to rely.

Information on this website is therefore solely for guidance purposes only and is subject to change without notice and is not intended to constitute a contract. The availability of a product on this website, the design, specification and price may change at any time without prior notice.

All products mentioned or which feature on this website are strictly subject to availability, and any product images are for illustrative purposes only. The visitor/user should take appropriate steps, including seeking appropriate legal and other professional advice, to verify any information on which they may seek to rely. Photographs and artists impressions may be for illustrative purposes only.

All intellectual property rights are reserved. No part of this publication may be reproduced in any form whatsoever (which for the avoidance of doubt shall include photocopying or storing it in any medium by electronic means), save in respect of normal internet site visits.

SOS Fitness shall not be liable for any damages to or viruses that may infect your computer.

By providing us with your details through the website, you will be added to our mailing list and may be contacted in the future about our latest promotions or offers. However, if you do not wish to receive further correspondence from us you will be able to unsubscribe at any time.

Company Information

Embank Cottage
G84 0QQ

About Cookies

A cookie is a small text file that is stored on your computer by a website’s server, and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It allows a website to remember things, such as your preferences.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – so for example, it won’t be able to keep you logged in when you navigate to a new page.

SOS Fitness & Cookies

Cookies enable us to identify your device or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. ‘Functionality’ cookies store information about the choices you have made and allow us to tailor the website to you.

Performance and Remarketing cookies

We use Performance cookies at SOS Fitness for internal purposes to help us to provide you with a better user experience. Information supplied by these cookies helps us to understand how our visitors use our site, allowing us to improve how we present our content to you.

Examples of performance cookies set by SOS Fitness

Cookie Name Purpose
Google Analytics Google Analytics is a web analytics tool supplied by Google Inc. Google Analytics sets a cookie so that it may provide usage reports to SOS Fitness.

SOS Fitness uses a specific cookie in order to facilitate the use of Google Universal Analytics. If you are using our site, we use Google Universal Analytics to track and analyze the pages you visit. We do this only to better understand how you use our site, with a view to offering improvements for all users, and to tailor our business and marketing activities accordingly. Google does not receive any of your information or any other personal data of yours. We do not attach any other of your personally identifiable data to the profile connected to a User ID.

To learn more and to opt-out of this data collection going forward, you may make use of the Google Analytics opt-out browser add-on.

Additionally, SOS Fitness may use Google Analytics code that allows for certain forms of display advertising and other advanced features. Subject to change, the features SOS Fitness currently uses are Remarketing, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting.

These features are used to advertise online; to allow third-party vendors, including Google, to show you advertising across the Internet; to allow SOS Fitness and third-party vendors, including Google, to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to the website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the website. Data from Google’s interest-based advertising or third-party audience data (such as age, gender, and interests) is also combined with Google Analytics to better understand the needs of SOS Fitness users and to improve our service.

You may opt out of such display advertising at any time by visiting your Google Ads Settings page or by installing and running the Google Analytics opt-out browser add-on.

Embedded Content and Sharing

We sometimes embed content from third-party websites such as YouTube and Twitter. As a result, when you view a page containing such content you may be presented with a cookie from these websites. SOS Fitness does not control the dissemination of these cookies and you should check the relevant third party’s website for more information.

You may also see embedded share buttons on SOS Fitness web pages. These enable users to easily share content with their friends through social networks such as Twitter and Facebook. When you click on one of these buttons a cookie may be set by the service you have chosen to share content through. SOS Fitness does not control the dissemination of these cookies and you should check the relevant third party’s website for more information.

Managing Cookies

You can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block cookies that are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains information on how to do this on a wide variety of desktop browsers.